Susan Fleischman

Blue Shield of California
Chief Medical Officer

Dr. Fleischman is SVP and Chief Medical Officer at Blue Shield of California. A seasoned clinician and healthcare executive, Susan has excelled as a strategic business leader with expertise in Medicaid Managed Care policy, financing and care delivery with organizations including an integrated health plan and delivery system; she brought this vast experience and know- how to help Promise Blue Shield to continue to serve its members and communities. She is now bringing her expertise and passion to the larger Blue Shield of California organization, deeply committed to the north star of a  
health care system worthy of family and friends that is sustainably affordable.  

Dr. Fleischman joined Promise as the CMO in July 2020 and in that role has helped stabilize the internal and external programs at Blue Shield Promise amid COVID-19.

She joined Promise from Health Management Associates. Prior to HMA, she served as National Vice President for Medicaid, Charitable Care and Coverage for Kaiser Permanente where she was responsible for the creation and implementation of strategies for Kaiser Permanente to participate in Medicaid across its national geography. In that role she expanded Kaiser Permanente’s Medicaid membership to 1 million members. She has also served as a Medicaid medical director for Anthem, providing medical oversight for a one-million-member multistate program serving members insured through government payers including Medicaid and the Children’s Health Insurance Program (CHIP).

Her clinical experience includes serving as Medical Director and physician for the Venice Family clinic, a Federally Qualified Health Centers providing healthcare services to low-income uninsured individuals and families, including the homeless. She has also been an associate professor at the University of California, Los Angeles (UCLA) teaching community medicine to residents and medical students. Dr. Fleischman is active in advocacy and improving programs and care for families in need. She did her internship and residency at UCLA, earned a Doctor of Medicine degree and bachelor’s degree in chemistry also from UCLA. She is a graduate of the first class of the California Healthcare Foundation Medical Leadership Fellowship. She has also participated as faculty for the program. She is on the Board of the Venice Family Clinic and The Children’s Partnership Group.

She has two almost-adult children, and enjoys running, spinning, yoga, travel, and scuba diving.